AI-enabled tools for construction operations

My role:

Ideation

UI Design

Product strategy

Leadership

Design Oversight

Certain details have been omitted to respect confidentiality.

Busines impact

In late 2024, I led UX strategy and execution for two AI-enabled internal tools at a leading engineering and construction firm. The work introduced practical, trust-centered AI experiences into daily operations—helping teams access institutional knowledge faster and identify insurance compliance gaps more efficiently, while laying the foundation for broader agent-based automation.

Core Features

Some of its keyfeatures

Core Features

Andi, an AI coworker

Andi is an internal AI initiative designed to support over 14,500 employees through a suite of specialized agents. Each agent focuses on a specific task—such as extracting insights from internal documents, verifying resumes, or supporting project staffing decisions. We launched with three agents and received strong early feedback, validating the model before expanding further.

Some of its keyfeatures

AI-driven COI verification

This tool automates the verification of vendor certificates of insurance against contract requirements—a process that previously took hours or days and often required follow-ups. The initial design focuses on streamlining verification and surfacing compliance gaps, with future plans to introduce agentic workflows that proactively manage supplier communication.

Some of its keyfeatures

The challenge

Both initiatives began with limited direction and tight timelines. Key challenges included:

Designing AI experiences that balanced speed, accuracy, and trust
Integrating into existing operational workflows
Managing long-running AI processes without creating confusing or opaque user experiences
Maintaining visual and interaction consistency with previously launched internal tools